Cashbuild Thembisa

At Cashbuild Thembisa we stock a wide range of building materials, hardware, tools, plumbing, electrical, roofing, timber, paint, garden supplies, and more.

Not necessarily. Even if a product isn’t online, you can contact your nearest Cashbuild to check if they carry it or if they can order it for you. Note, this is not always possible.

Yes — you can use our “Request a Quote” tool and speak to your local store about bulk or project-based pricing. https://www.cashbuild.co.za/module/gb_quote/quote_select

No, we do not offer click & collect, but you can order online https://www.cashbuild.co.za/ or via SMS 38800 and follow the prompts.

Yes, at Cashbuild Thembisa delivery is available for many products. You can shop online or visit your local Cashbuild store. https://www.cashbuild.co.za/

Cashbuild Thembisa delivers within 2 to 5 working days. Please refer to our “Delivery Policy” page online for terms, or ask your local store for an estimated delivery time.

If for any reason you change your mind and would like to cancel an order, please inform us within 24Hrs of placing your order. Please contact us on the contact number indicated on your order.

Cashbuild Thembisa accepts returns for unused, undamaged items within the period specified in our Returns Policy pages. Products need to be in original condition, with packaging intact. https://www.cashbuild.co.za/content/8-returns-policy

Please contact us immediately during office hours on the contact number indicated on your order or Tax invoice, or email us at cashbuildonline@cashbuild.co.za

Some products are covered by manufacturer warranties; others are sold as-is. Check product descriptions or packaging, or request warranty info from Cashbuild Thembisa at the time of purchase or email cashbuildonline@cashbuild.co.za for any clarification needed on warranties.

At Cashbuild Thembisa we accept various payment methods (credit card, debit card, EFT, Cashbuild Payment Card, etc.). Online payment methods are listed at checkout. In-store payment options depend on the store (Cashbuild Payment Card, credit card, debit card, EFT, cash).

Please note that Cashbuild Thembisa does not manage loan or credit applications directly; however, we have teamed up with Capitec, and you may qualify for a discounted interest rate on credit approved for your home improvement needs when shopping at Cashbuild. For more details, please have a look here, https://www.cashbuild.co.za/content/15-finance-options

The Payment Card is one of the services we provide to help customers with flexible payments. Visit the “Cashbuild Payment Card” section on our website for more info.

VIC (Very Important Customer) Loyalty is our rewards program. Members earn benefits, discounts, and exclusive offers. More details are available under “VIC Loyalty” on our site. https://www.cashbuild.co.za/content/14-value-added-services#VICLoyalty

Please view all our specials here for your specific store, https://www.cashbuild.co.za/leaflets

This tool helps you estimate how many materials you will need for a project (e.g. bricks, cement, tiles) you’ll need. It’s useful for planning your project.

You can reach us via our Contact Us form or call your local store directly. Our website also lists store contact details. https://www.cashbuild.co.za/stores

At Cashbuild Thembisa we strive to respond to social media or emails within 24–48 business hours, though store queries may be faster when dealt with locally.